Sunday, October 13, 2013

18 Bottles Thermoelectric Wine Cooler



stopped working after one year
worked fine but suddenly quit both zones after one year, same as another Avanti we have that also stopped working in one zone.

after being on hold for over an hour with Avanti customer service (number is on the back of unit) the less than friendly service person simply asked for my zip code, then told me where the nearest appliance service repair was....will they fix this unit.?? she didn't know...will they do warranty work on Avanti? she didn't know...well why would I go there I asked? she said, go there and they will tell you what is wrong with it, if it needs replacement parts you can order them by calling the number you reached me at...will Avanti pay for the diagnostics? NO. Will Avanti cover the parts needed under warranty? Yes, well...maybe, if you have your original receipt and we determine it is a warranty item then we will pay for part of the parts, no shipping, no labor....

the whole time she is giving me this run around in a "too bored to talk to...

Broken after a year
Very similar to the other review. Wine cooler is not holding temps after a year and now if very loud and sounds like its falling apart on the inside. Piece of junk. Avoid this product.



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