Wednesday, October 9, 2013

Haier HVZ040ABH5S 40 Bottle Wine Cooler



Haier products are horribly unreliable
At first I was pleased with the product. About 1 month later the fun began. The bottom portion no longer maintained temperature. I called and was surprised when they sent a technician to my house within 2 weeks. The technician said the cooling unit was bad. He ordered the unit and scheduled a follow-up appointment for two weeks from that day. I could elaborate but I will say that the part never came. About 6 weeks later I called Haier, who said it could take up to 90 days to receive the back-ordered part. When 90 days was up, I called Haier again and they initiated an exchange. In short the exchange took another 2 months. I received the replacement unit 6 months after I bought the original unit and 5 months after the original unit ceased functioning. I've had the second unit for a little over 1 month and now it will not maintain temperature. I've been on the phone with Haier for over an hour, trying to get a refund. Please pray for me. Oh, and I forgot to mention that...

Bad product
In 3 weeks I exchanged 3 of those coolers. First died in 2 weeks (cooling system leak), 2nd was non-working unit from the box, 3rd wend down in 3 days (cooling system leak). I bough this wine cooler from Fortunoff and now I'm sending this one back for refund.
Hair customer service may take you a week to setup service appointment and about a month to exchange the product - very slow service for junk wine cooler.

Noisy Wine Cooler
Good looking, dual-zone system chills to proper temperatures, but this is noisiest and gurgling refrigeration system I've heard. Tried restarting, still the noise continues. When the system is at temp, quiet.

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